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FAQ

THE MOST COMMON QUESTIONS

For any additional questions, please feel free to contact us here. We're here to help!

  • Do you ship internationally?
    Yes, we ship almost worldwide!
  • What is your return policy?
    Please click here to read our return policy
  • How can I stay updated on new releases and special offers?
    Follow us on Instagram, Facebook, and Pinterest, or sign up for our newsletter on our website to stay informed about new products, promotions, and more.
  • Do you offer wholesale or bulk purchasing options?
    Yes, we offer wholesale and bulk purchasing options. Please contact us here for more information and pricing.
  • How long will it take to receive my order?
    Orders are typically processed and shipped within 1-2 weeks. Delivery times vary based on your location, but most domestic orders arrive within 5-7 business days after shipping.
  • What should I do if my candle arrives damaged?
    If your candle arrives damaged, please contact us here with your order number and a photo of the damaged item. We will look for a suitable solution.
  • Do you offer custom candle options?
    Absolutely! We offer custom candles where you can choose your preferred scent, wax color, and container style. Perfect for gifts, events, or personal indulgence.
  • Do you offer gift wrapping or special packaging?
    No, we are working on this and it will be available soon
  • What materials do you use in your candles?
    We use 100% natural soy wax, eco-friendly cotton wicks, and premium, phthalate-free fragrance oils to ensure a clean and long-lasting burn.
  • Are your candles safe for the environment?
    Yes, our candles are made with sustainable soy wax and eco-friendly materials, making them a better choice for the environment compared to paraffin wax candles.
  • How should I care for my candle to ensure the best performance?
    To get the most out of your candle, trim the wick to 1/4 inch before each burn, allow the wax to melt evenly across the surface, and avoid burning for more than 4 hours at a time.
  • Can I visit your store in person?
    No, we can only be found online with our store
  • What makes your candles different from other brands?
    Our candles are handcrafted with meticulous attention to detail, using 100% natural soy wax, eco-friendly cotton wicks, and premium fragrances. Each candle is inspired by the automotive world, combining our passion for cars with high-quality craftsmanship
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